Shipping policy

At Urban Basics, we keep things simple—free shipping on every order, no minimum spend.

Free Shipping
Enjoy free standard delivery across the United Kingdom on all orders.

Order Processing Time
Orders are processed within 1–2 business days (Monday–Friday). Orders placed on weekends or bank holidays will be processed the next working day.

Delivery Time
Estimated delivery time is 2–5 business days after dispatch, depending on your location within the UK.

Order Tracking
Once your order is shipped, you’ll receive a tracking link via email or SMS to follow your delivery.

Shipping Coverage
We currently ship across England, Scotland, Wales, and Northern Ireland.

Delays
While we aim to deliver on time, occasional delays may occur due to courier issues, weather, or peak periods.

Incorrect Address
Please double-check your shipping details at checkout. We are not responsible for delays or lost parcels due to incorrect or incomplete addresses.

Contact Us
For any shipping-related queries, contact us at support@urbanbasics.shop.

Thank you for choosing Urban Basics.